We help healthcare, federal, and emergency services organizations design, staff, and run smarter operations. Some hire us for the full redesign. Others just need talent and ops support to scale what's already working. We do both.
Parallax Rēvo is the operational architecture and transformation firm for complex businesses. We re-engineer workflows, align technology infrastructure, and deploy programmatic AI governance so operations scale without breaking. We design clearly, partner on the build, staff the teams that run it, and govern the asset long after the engagement ends.
Every engagement moves through five disciplined stages. The detail of how each one runs is what we partner with you on. The structure is what gives you a roadmap you can trust.
One strategy isn't four directions. It's a stair-step that meets you where your budget, your team, and your timeline actually are.
Crisp scope. Clear deliverables. Every engagement is quoted to your specific context. Most start small and expand into long-term partnerships.
Map every workflow, decision, and handoff. Current-state and future-state operating model blueprints. Three tiers based on session bundle size: Focused Operations Sprint, Core Operational Alignment, Enterprise Process Deep-Dive. You receive Visio process maps and a prioritized executive readout for everything we cover.
Map the technology underlying the operating model. Identify gaps. Define the future-state vision from business requirements (not tech-first). Three tiers: Focused Tech Architecture Sprint, Cross-System Tech Alignment, Enterprise Tech Strategy Deep-Dive. We deliver the decision frameworks; your tech team and vendor architects execute the build.
Path A: AI Use-Case Sprint or Roadmap — grounded in your operational reality (requires Process Engineering or Tech Strategy first). Path B: Enterprise AI Strategy & Governance — the standalone premium offering for organizations building a full AI shop. Operating model, governance, deployment lifecycle, ongoing support. We design the asset; your team or chosen vendor builds the AI itself.
Compressed-delivery formats for accelerated discovery and alignment. Half-day Focused Workshop, Full-day Deep-Dive, Three-day Department Build Kickoff. Workshops are often door-openers that become longer engagements, and the 3-day kickoff is included free within the Full Program.
We embed with your team for six months. Fifteen hours per week. By the end, you own the complete operational architecture: process engineering across the org, tech strategy, AI governance, the operating model designed, documented, and in place. Includes the 3-day onsite kickoff workshop at no separate fee. Monthly extension available post-program. This is the department build.
We staff the operating model we designed with you. Call centers, claims processing, patient and member operations, back-office, AI-augmented operations teams. With the playbooks and governance to scale them. Follow-on to a Program engagement.
Already have great processes and just need the team to scale? That's us too. We find, hire, and operationalize the talent. Federal set-aside aligned (WOSB, EDWOSB, VOSB, SDVOSB) for primes, agencies, and contract vehicles. Same offering fully available for commercial buyers. No prior engagement required.
Most strategy firms hand off a deck and disappear. Our founder spent the last decade and a half architecting and operating the kinds of systems we now design for you. Fifteen-plus years of enterprise modernization across the largest healthcare operations and federal-regulated environments in the country.
Architected and currently executing technology and modernization roadmaps with cumulative enterprise value exceeding $200MM. Active oversight of multi-million-dollar tech budgets.
Built scalable operating models that work across 50+ business units, including five Centers of Excellence covering safety, workforce innovation, governance, and data standards.
Led enterprise RPA and AI initiatives across 160+ production bots and 11+ systems. Built the RPA Center of Excellence governing 19+ teams. AI strategy is the operating layer, not the headline.
Every engagement produces clear, accessible visual deliverables that executives, frontline leads, and engineers can all act on. That's the signature.
Active Top Secret clearance from 2002 to 2013, military officer leadership in Iraq. Compliance-aware execution against federal security and regulatory frameworks.
Strategic leader in AI innovation and operations transformation with over fifteen years of enterprise modernization experience across federal and healthcare sectors.
Track record of architecting end-to-end transformation strategies generating $20MM+ in annual operational benefits and identifying $10MM+ in operational efficiencies aligned to federal performance benchmarks. MBA in International Business, military officer leadership, Top Secret clearance 2002 to 2013. Available nationwide.
Deepest in healthcare, federal, and emergency services. Strong in any industry where operations are messy and the next move isn't obvious.
Most engagements start with a 30-minute call. Bring the messy stuff. We'll listen, ask a few sharp questions, and tell you honestly whether we're the right fit. If we are, you'll get a clear proposal within a week.